Rockstar Games: I lost My cars and I got all of them back but o...
A Rockstar Games customer review by GetHuman user ~xbox 360 life from November 25th, 2017
Background on ~xbox 360 life's case
GetHuman: ~xbox 360 life - can you tell our other Rockstar Games customers when your case took place?
~xbox 360 life: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~xbox 360 life a list of common Rockstar Games problems)
~xbox 360 life: "Hacked account" was why I was trying to contact.
~xbox 360 life's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~xbox 360 life: I lost My cars and I got all of them back but one and you guys did not help me you only helped me with my other cars pleas help Me xbox *** or can you send me the money for the car my gt is liltooch**
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~xbox 360 life: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~xbox 360 life: I'd give them a five out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~xbox 360 life: For that I would say five out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~xbox 360 life: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~xbox 360 life taken from his Rockstar Games customer service problem that occurred on November 16th, 2017.