Rockstar Games: I waited ** minutes and when I finally got to s...
A Rockstar Games customer review by GetHuman user ~Zeist cat from November 22nd, 2017
Background on ~Zeist cat's case
GetHuman: ~Zeist cat - can you tell our other Rockstar Games customers when your case took place?
~Zeist cat: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Rockstar Games, and if so, how?
GetHuman: And which of these common Rockstar Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Zeist cat a list of common Rockstar Games problems)
~Zeist cat: "Banned Account" was why I was trying to contact.
~Zeist cat's review of Rockstar Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Rockstar Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zeist cat: I waited ** minutes and when I finally got to speak with someone, they didn't know what they were doing.
GetHuman: Let's quantify your experience contacting Rockstar Games. On a scale of 1 to 5, how easy is it go get help on a Rockstar Games problem?
~Zeist cat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zeist cat: I'd give them a five out of five on communication.
GetHuman: And what about Rockstar Games's ability to quickly and effectively address your problem?
~Zeist cat: For that I would say five out of five.
GetHuman: And finally- any advice for other Rockstar Games customers?
~Zeist cat: Call them early in the day or late. Don't forget any personal or account information you might need for Rockstar Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zeist cat taken from his Rockstar Games customer service problem that occurred on November 20th, 2017.