Rolling Stone Magazine: Impossible. Hellish. The automated voice repeat...
A Rolling Stone Magazine customer review by GetHuman user ~Anon from November 22nd, 2017
Background on ~Anon's case
GetHuman: ~Anon - can you tell our other Rolling Stone Magazine customers when your case took place?
~Anon: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Rolling Stone Magazine, and if so, how?
GetHuman: And which of these common Rolling Stone Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Anon a list of common Rolling Stone Magazine problems)
~Anon: "None of those really matches why I wanted to call Rolling Stone Magazine that day." was why I was trying to call.
~Anon's review of Rolling Stone Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Rolling Stone Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anon: Impossible. Hellish. The automated voice repeatedly heard the "D" in my name as a "G" then said it was transferring me. Then the message was "call cannot be completed at this time". I gave up after * tries.
GetHuman: Let's quantify your experience contacting Rolling Stone Magazine. On a scale of 1 to 5, how easy is it go get help on a Rolling Stone Magazine problem?
~Anon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anon: I'd give them a three out of five on communication.
GetHuman: And what about Rolling Stone Magazine's ability to quickly and effectively address your problem?
~Anon: For that I would say four out of five.
GetHuman: And finally- any advice for other Rolling Stone Magazine customers?
~Anon: Call them early in the day or late. Don't forget any personal or account information you might need for Rolling Stone Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anon taken from his Rolling Stone Magazine customer service problem that occurred on November 16th, 2017.