Royal Shave: Customer service is always helpful - they'll ev...
A Royal Shave customer review by GetHuman user ~jason from November 8th, 2017
Background on ~jason's case
GetHuman: ~jason - can you tell our other Royal Shave customers when your case took place?
~jason: Yeah. It was afternoon, on October 30th.
GetHuman: Did you reach out to Royal Shave, and if so, how?
GetHuman: And which of these common Royal Shave customer issues best describes the reason you wanted to talk to them?
(Shows ~jason a list of common Royal Shave problems)
~jason: "Repairs" was why I was trying to call.
~jason's review of Royal Shave customer service
GetHuman: So how would you sum up your experience for GetHuman's Royal Shave customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jason: Customer service is always helpful - they'll even spend time with you to pick out the perfect products. Will buy all my safety razors and blades from them! Thanks http:**www.royalshave.com !
GetHuman: Let's quantify your experience contacting Royal Shave. On a scale of 1 to 5, how easy is it go get help on a Royal Shave problem?
~jason: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jason: I'd give them a five out of five on communication.
GetHuman: And what about Royal Shave's ability to quickly and effectively address your problem?
~jason: For that I would say four out of five.
GetHuman: And finally- any advice for other Royal Shave customers?
~jason: Call them early in the day or late. Don't forget any personal or account information you might need for Royal Shave to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jason taken from his Royal Shave customer service problem that occurred on October 30th, 2017.
Royal Shave
5.00 of 5 stars | 1 reviews
~jason's Royal Shave Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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