Rubbermaid: Excellent customer service! It was more difficu...
A Rubbermaid customer review by GetHuman user GetHuman-339338 from November 19th, 2017
Background on GetHuman-339338's case
GetHuman: GetHuman-339338 - can you tell our other Rubbermaid customers when your case took place?
GetHuman-339338: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Rubbermaid, and if so, how?
GetHuman: And which of these common Rubbermaid customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339338 a list of common Rubbermaid problems)
GetHuman-339338: "Warranty claim" was why I was trying to call.
GetHuman-339338's review of Rubbermaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Rubbermaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339338: Excellent customer service! It was more difficult leaving this review, but will do it anyway because I appreciate talking to a live person and getting the help I needed. Thank you
GetHuman: Let's quantify your experience contacting Rubbermaid. On a scale of 1 to 5, how easy is it go get help on a Rubbermaid problem?
GetHuman-339338: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339338: I'd give them a one out of five on communication.
GetHuman: And what about Rubbermaid's ability to quickly and effectively address your problem?
GetHuman-339338: For that I would say four out of five.
GetHuman: And finally- any advice for other Rubbermaid customers?
GetHuman-339338: Call them early in the day or late. Don't forget any personal or account information you might need for Rubbermaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339338 taken from his Rubbermaid customer service problem that occurred on November 16th, 2017.