Like their ReStore product, the Rustoleum conta...
A Rustoleum customer review by GetHuman user ~pc6 from November 21st, 2017
Background on ~pc6's case
GetHuman: ~pc6 - can you tell our other Rustoleum customers when your case took place?
~pc6: Yes I can. It was late at night, on November 14th.
GetHuman: Did you reach out to Rustoleum, and if so, how?
GetHuman: And which of these common Rustoleum customer issues best describes the reason you wanted to talk to them?
(Shows ~pc6 a list of common Rustoleum problems)
~pc6: "Repairs" was why I was trying to contact.
~pc6's review of Rustoleum customer service
GetHuman: So how would you sum up your experience for GetHuman's Rustoleum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pc6: Like their ReStore product, the Rustoleum contact page is sheer ****. I tried for nearly * hours to submit my complaint using * different browsers and two different computers. When their stupid captcha was readable and I thought maybe my complaint would submit, the stupid page would crash.
GetHuman: Let's quantify your experience contacting Rustoleum. On a scale of 1 to 5, how easy is it go get help on a Rustoleum problem?
~pc6: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pc6: I'd give them a four out of five on communication.
GetHuman: And what about Rustoleum's ability to quickly and effectively address your problem?
~pc6: For that I would say one out of five.
GetHuman: And finally- any advice for other Rustoleum customers?
~pc6: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Rustoleum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pc6 taken from his Rustoleum customer service problem that occurred on November 14th, 2017.
Rustoleum
1.00 of 5 stars | 2 reviews
~pc6's Rustoleum Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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