Sacramento Bee: I am hard of hearing. The person voice is too l...
A Sacramento Bee customer review by GetHuman user ~Marianne Mooney from November 14th, 2017
Background on ~Marianne Mooney's case
GetHuman: ~Marianne Mooney - can you tell our other Sacramento Bee customers when your case took place?
~Marianne Mooney: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Sacramento Bee, and if so, how?
GetHuman: And which of these common Sacramento Bee customer issues best describes the reason you wanted to talk to them?
(Shows ~Marianne Mooney a list of common Sacramento Bee problems)
~Marianne Mooney: "Delivery problem" was why I was trying to call.
~Marianne Mooney's review of Sacramento Bee customer service
GetHuman: So how would you sum up your experience for GetHuman's Sacramento Bee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marianne Mooney: I am hard of hearing. The person voice is too low for me to understand her. I would like someone to call me at ***-***-****, please! Thank you, Marianne
GetHuman: Let's quantify your experience contacting Sacramento Bee. On a scale of 1 to 5, how easy is it go get help on a Sacramento Bee problem?
~Marianne Mooney: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marianne Mooney: I'd give them a five out of five on communication.
GetHuman: And what about Sacramento Bee's ability to quickly and effectively address your problem?
~Marianne Mooney: For that I would say four out of five.
GetHuman: And finally- any advice for other Sacramento Bee customers?
~Marianne Mooney: Call them early in the day or late. Don't forget any personal or account information you might need for Sacramento Bee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marianne Mooney taken from his Sacramento Bee customer service problem that occurred on November 13th, 2017.