SafeLink Wireless: Could not understand the gentlemen who was outs...
A SafeLink Wireless customer review by GetHuman user ~Hire Americans from November 26th, 2017
Background on ~Hire Americans's case
GetHuman: ~Hire Americans - can you tell our other SafeLink Wireless customers when your case took place?
~Hire Americans: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Hire Americans a list of common SafeLink Wireless problems)
~Hire Americans: "Device Support" was why I was trying to call.
~Hire Americans's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hire Americans: Could not understand the gentlemen who was outsourced from India. It would be wonderful if our taxes went towards hiring American people.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Hire Americans: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hire Americans: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Hire Americans: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Hire Americans: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hire Americans taken from his SafeLink Wireless customer service problem that occurred on November 17th, 2017.