SafeLink Wireless: I've been waiting on my phone for over *&a half...
A SafeLink Wireless customer review by GetHuman user ~Sincere 31 from November 22nd, 2017
Background on ~Sincere 31's case
GetHuman: ~Sincere 31 - can you tell our other SafeLink Wireless customers when your case took place?
~Sincere 31: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Sincere 31 a list of common SafeLink Wireless problems)
~Sincere 31: "Technical Support" was why I was trying to call.
~Sincere 31's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sincere 31: I've been waiting on my phone for over *&a half months. I was faxed and all the paperwork in the phone still hasn't came in the mail and I've also sent me three or four more applications to send in.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~Sincere 31: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sincere 31: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~Sincere 31: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~Sincere 31: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sincere 31 taken from his SafeLink Wireless customer service problem that occurred on November 16th, 2017.