SafeLink Wireless: This guy was RUDE and would not give his name o...
A SafeLink Wireless customer review by GetHuman user ~angry customer from November 16th, 2017
Background on ~angry customer's case
GetHuman: ~angry customer - can you tell our other SafeLink Wireless customers when your case took place?
~angry customer: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~angry customer a list of common SafeLink Wireless problems)
~angry customer: "Technical support" was why I was trying to call.
~angry customer's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry customer: This guy was RUDE and would not give his name or give me to his boss. He told me he had no supervisor and could not give me his name or a reference number. When I questioned him, he told me that he would not risk his job because I was being difficult. So I clarified that he was telling me he had lied about not having a boss or a name so he would not lose his job and he said yes.
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~angry customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry customer: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~angry customer: For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry customer taken from his SafeLink Wireless customer service problem that occurred on November 10th, 2017.