SafeLink Wireless: his accent was to thick to understand what the...
A SafeLink Wireless customer review by GetHuman user ~simone Harris from November 15th, 2017
Background on ~simone Harris's case
GetHuman: ~simone Harris - can you tell our other SafeLink Wireless customers when your case took place?
~simone Harris: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~simone Harris a list of common SafeLink Wireless problems)
~simone Harris: "Lost phone" was why I was trying to call.
~simone Harris's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~simone Harris: his accent was to thick to understand what the customer service rep was saying,what he told me to do didnt work so he referred me to another number...
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~simone Harris: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~simone Harris: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~simone Harris: For that I would say four out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~simone Harris: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~simone Harris taken from his SafeLink Wireless customer service problem that occurred on November 7th, 2017.