SafeLink Wireless: i just want to let you people now that i find m...
A SafeLink Wireless customer review by GetHuman user ~mary alms from November 17th, 2017
Background on ~mary alms's case
GetHuman: ~mary alms - can you tell our other SafeLink Wireless customers when your case took place?
~mary alms: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to SafeLink Wireless, and if so, how?
GetHuman: And which of these common SafeLink Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~mary alms a list of common SafeLink Wireless problems)
~mary alms: "Update account information" was why I was trying to call.
~mary alms's review of SafeLink Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mary alms: i just want to let you people now that i find my old phone, and i will like to put my service back on that one,and like to talk to someone about the *** min , cause my phone will not stay change can you help me
GetHuman: Let's quantify your experience contacting SafeLink Wireless. On a scale of 1 to 5, how easy is it go get help on a SafeLink Wireless problem?
~mary alms: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mary alms: I'd give them a one out of five on communication.
GetHuman: And what about SafeLink Wireless's ability to quickly and effectively address your problem?
~mary alms: For that I would say three out of five.
GetHuman: And finally- any advice for other SafeLink Wireless customers?
~mary alms: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mary alms taken from his SafeLink Wireless customer service problem that occurred on November 12th, 2017.