Safepetproducts.com: I paid extra to get my order within * days. H...
A Safepetproducts.com customer review by GetHuman user ~Pat from November 20th, 2017
Background on ~Pat's case
GetHuman: ~Pat - can you tell our other Safepetproducts.com customers when your case took place?
~Pat: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Safepetproducts.com, and if so, how?
GetHuman: And which of these common Safepetproducts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat a list of common Safepetproducts.com problems)
~Pat: "Track order" was why I was trying to call.
~Pat's review of Safepetproducts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Safepetproducts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat: I paid extra to get my order within * days. Had not received it on *rd day. *th day is Saturday and no one is available to track the order. I paid for expedited service and did not get it. I expect a refund of the extra shipping charge when I finally can talk to someone.
GetHuman: Let's quantify your experience contacting Safepetproducts.com. On a scale of 1 to 5, how easy is it go get help on a Safepetproducts.com problem?
~Pat: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat: I'd give them a two out of five on communication.
GetHuman: And what about Safepetproducts.com's ability to quickly and effectively address your problem?
~Pat: For that I would say five out of five.
GetHuman: And finally- any advice for other Safepetproducts.com customers?
~Pat: Call them early in the day or late. Don't forget any personal or account information you might need for Safepetproducts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat taken from his Safepetproducts.com customer service problem that occurred on November 16th, 2017.
Safepetproducts.com
3.50 of 5 stars | 2 reviews
~Pat's Safepetproducts.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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