Schwan's Home Delivery: Got my issue of being charged for something I h...
A Schwan's Home Delivery customer review by GetHuman user ~MissTCB from November 18th, 2017
Background on ~MissTCB's case
GetHuman: ~MissTCB - can you tell our other Schwan's Home Delivery customers when your case took place?
~MissTCB: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Schwan's Home Delivery, and if so, how?
GetHuman: And which of these common Schwan's Home Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~MissTCB a list of common Schwan's Home Delivery problems)
~MissTCB: "Lost package" was why I was trying to call.
~MissTCB's review of Schwan's Home Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Schwan's Home Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MissTCB: Got my issue of being charged for something I had a letter to get free seemingly resolved. Will see if it actually was in * business days.
GetHuman: Let's quantify your experience contacting Schwan's Home Delivery. On a scale of 1 to 5, how easy is it go get help on a Schwan's Home Delivery problem?
~MissTCB: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MissTCB: I'd give them a five out of five on communication.
GetHuman: And what about Schwan's Home Delivery's ability to quickly and effectively address your problem?
~MissTCB: For that I would say two out of five.
GetHuman: And finally- any advice for other Schwan's Home Delivery customers?
~MissTCB: Call them early in the day or late. Don't forget any personal or account information you might need for Schwan's Home Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MissTCB taken from his Schwan's Home Delivery customer service problem that occurred on November 14th, 2017.
Schwan's Home Delivery
4.00 of 5 stars | 1 reviews
~MissTCB's Schwan's Home Delivery Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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