Scottish Widows (UK): i only want to notify a change of address*no on...
A Scottish Widows (UK) customer review by GetHuman user ~roberto from November 17th, 2017
Background on ~roberto's case
GetHuman: ~roberto - can you tell our other Scottish Widows (UK) customers when your case took place?
~roberto: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Scottish Widows (UK), and if so, how?
GetHuman: And which of these common Scottish Widows (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~roberto a list of common Scottish Widows (UK) problems)
~roberto: "Get financial advice" was why I was trying to call.
~roberto's review of Scottish Widows (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Scottish Widows (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~roberto: i only want to notify a change of address*no one is even answering, why have phone numbers when no one answers. unbelievable.
GetHuman: Let's quantify your experience contacting Scottish Widows (UK). On a scale of 1 to 5, how easy is it go get help on a Scottish Widows (UK) problem?
~roberto: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~roberto: I'd give them a one out of five on communication.
GetHuman: And what about Scottish Widows (UK)'s ability to quickly and effectively address your problem?
~roberto: For that I would say two out of five.
GetHuman: And finally- any advice for other Scottish Widows (UK) customers?
~roberto: Call them early in the day or late. Don't forget any personal or account information you might need for Scottish Widows (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~roberto taken from his Scottish Widows (UK) customer service problem that occurred on November 14th, 2017.
Scottish Widows (UK)
1.00 of 5 stars | 1 reviews
~roberto's Scottish Widows (UK) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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