Scotts of Stow: If you ring the order line it is answered strai...
A Scotts of Stow customer review by GetHuman user GetHuman-431837 from November 24th, 2017
Background on GetHuman-431837's case
GetHuman: GetHuman-431837 - can you tell our other Scotts of Stow customers when your case took place?
GetHuman-431837: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Scotts of Stow, and if so, how?
GetHuman: And which of these common Scotts of Stow customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431837 a list of common Scotts of Stow problems)
GetHuman-431837: "Where to buy" was why I was trying to call.
GetHuman-431837's review of Scotts of Stow customer service
GetHuman: So how would you sum up your experience for GetHuman's Scotts of Stow customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431837: If you ring the order line it is answered straight away. Ring with a problem and you can wait for ever. I rang this evening and received a message saying that it was very busy in the afternoon. From my point of view they were quick to take my money now they don't seem to care less. They have just lost a customer who has ordered from them for some years
GetHuman: Let's quantify your experience contacting Scotts of Stow. On a scale of 1 to 5, how easy is it go get help on a Scotts of Stow problem?
GetHuman-431837: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431837: I'd give them a two out of five on communication.
GetHuman: And what about Scotts of Stow's ability to quickly and effectively address your problem?
GetHuman-431837: For that I would say one out of five.
GetHuman: And finally- any advice for other Scotts of Stow customers?
GetHuman-431837: Call them early in the day or late. Don't forget any personal or account information you might need for Scotts of Stow to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431837 taken from his Scotts of Stow customer service problem that occurred on November 16th, 2017.
Scotts of Stow
1.00 of 5 stars | 6 reviews
GetHuman-431837's Scotts of Stow Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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