Sears Delivery: This is the WORST experience EVER!!!!! Do NOT U...
A Sears Delivery customer review by GetHuman user ~HATE SEARS from November 23rd, 2017
Background on ~HATE SEARS's case
GetHuman: ~HATE SEARS - can you tell our other Sears Delivery customers when your case took place?
~HATE SEARS: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~HATE SEARS a list of common Sears Delivery problems)
~HATE SEARS: "Change order" was why I was trying to call.
~HATE SEARS's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HATE SEARS: This is the WORST experience EVER!!!!! Do NOT USE SEARS, spent $**,***.** on fridge and they would not install, it was * days late and they lost several of the parts. HOOOOOOORRRRRRIIIIIBBBBBBBBLLLLLEEEEE!!!!!!
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~HATE SEARS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HATE SEARS: I'd give them a five out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~HATE SEARS: For that I would say one out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~HATE SEARS: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HATE SEARS taken from his Sears Delivery customer service problem that occurred on November 16th, 2017.