Sears Delivery: This is the third time I have had to call to ch...
A Sears Delivery customer review by GetHuman user ~Leah McGibeny from November 22nd, 2017
Background on ~Leah McGibeny's case
GetHuman: ~Leah McGibeny - can you tell our other Sears Delivery customers when your case took place?
~Leah McGibeny: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Leah McGibeny a list of common Sears Delivery problems)
~Leah McGibeny: "Refund a Charge" was why I was trying to call.
~Leah McGibeny's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leah McGibeny: This is the third time I have had to call to check on my delivery. It has been changed multiple times without me knowing and this is a huge inconvenience because I have altered my work schedule multiple times to be able to be home and accept the delivery. The information on file is not correct and my issue has not been solved. I am extremely disappointed in Sears Delivery customer service. You should be trying to solve my problem (which is your company's fault) and make something happen ASAP but you are apparently unable to do so. http:**www.google.com*recaptcha*api*image?c***AHJ*VutVY*qdG*MY**A*Lk*YrMn*wj-w*c*gu-UrZ*pxTwVRVu*epDZxR*hFQiM-IbaM*d*jvpIqxKEaXp*gZzrjpVH*hINDHBRUwvmouQyDkq*Nof*-JvRjEhLqjeCYp*os*Wv*cgM*ko*SRuPm*BwTNCpcEr*ktvP*gG*HG*NQozS**AD-VUjWjmgfQOfjpuUHiBn*MYbY&th*,*bC*InTPPMh*RrZKcFPr*p*UnfAAAAAVoAAAAAPYALn*WBZnBTXZ*TaalowCKTVbWfWhFRwJguagrGtnZX*L*Rzs**O*jTIyqaoJOVHNhI**CEO*L*dCLv*lkFfuHcfgaFfw*YJPRucyOAnOq*vW*zByuFLedRNQ*iWmDCizoFcW*XKfdBxKwVPlj**ivHnr*fnbhcScNz*i*AL*
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Leah McGibeny: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leah McGibeny: I'd give them a four out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Leah McGibeny: For that I would say five out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Leah McGibeny: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Leah McGibeny taken from his Sears Delivery customer service problem that occurred on November 17th, 2017.