SelectBlinds.com: Ordered blinds a month ago and received the wro...
A SelectBlinds.com customer review by GetHuman user ~diane from November 13th, 2017
Background on ~diane 's case
GetHuman: ~diane - can you tell our other SelectBlinds.com customers when your case took place?
~diane : Yup. It was afternoon, on November 6th.
GetHuman: Did you reach out to SelectBlinds.com, and if so, how?
GetHuman: And which of these common SelectBlinds.com customer issues best describes the reason you wanted to talk to them?
(Shows ~diane a list of common SelectBlinds.com problems)
~diane : "Overcharge/Strange charge" was why I was trying to call.
~diane 's review of SelectBlinds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SelectBlinds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~diane : Ordered blinds a month ago and received the wrong ones. Two shipments later, I still have incorrect blinds. I have dealt with * different customer service reps so far. I cannot get through to anyone at this point. I have left several messages and received no response. Extremely frustrated.
GetHuman: Let's quantify your experience contacting SelectBlinds.com. On a scale of 1 to 5, how easy is it go get help on a SelectBlinds.com problem?
~diane : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~diane : I'd give them a five out of five on communication.
GetHuman: And what about SelectBlinds.com's ability to quickly and effectively address your problem?
~diane : For that I would say four out of five.
GetHuman: And finally- any advice for other SelectBlinds.com customers?
~diane : Call them early in the day or late. Don't forget any personal or account information you might need for SelectBlinds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~diane taken from his SelectBlinds.com customer service problem that occurred on November 6th, 2017.