Shake 'n Bake: Bags were

A Shake 'n Bake customer review by GetHuman user GetHuman-m_b_wils from December 1st, 2017

Background on GetHuman-m_b_wils's case

GetHuman: GetHuman-m_b_wils - can you tell our other Shake 'n Bake customers when your case took place?
GetHuman-m_b_wils: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Shake 'n Bake, and if so, how?
GetHuman-m_b_wils: I used the 800-431-1003 number I found for on the GetHuman Shake 'n Bake customer phone number page I was on: Shake 'n Bake Customer Service Phone Number
GetHuman: And which of these common Shake 'n Bake customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-m_b_wils a list of common Shake 'n Bake problems)
GetHuman-m_b_wils: "Returns" was why I was trying to call.

GetHuman-m_b_wils's review of Shake 'n Bake customer service

GetHuman: So how would you sum up your experience for GetHuman's Shake 'n Bake customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-m_b_wils: Bags were
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-m_b_wils: I poured the crumbs in the bag and It went all the way through and fell on the floor both sides were open. The other bag in the box both sides were sealed.
GetHuman: Let's quantify your experience contacting Shake 'n Bake. On a scale of 1 to 5, how easy is it go get help on a Shake 'n Bake problem?
GetHuman-m_b_wils: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-m_b_wils: I'd give them a three out of five on communication.
GetHuman: And what about Shake 'n Bake's ability to quickly and effectively address your problem?
GetHuman-m_b_wils: For that I would say four out of five.
GetHuman: And finally- any advice for other Shake 'n Bake customers?
GetHuman-m_b_wils: Call them early in the day or late. Don't forget any personal or account information you might need for Shake 'n Bake to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-m_b_wils taken from his Shake 'n Bake customer service problem that occurred on November 21st, 2017.

Shake 'n Bake

5.00 of 5 stars | 1 reviews

GetHuman-m_b_wils's Shake 'n Bake Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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