Shaw Communications: Left my number on the call back system after ab...
A Shaw Communications customer review by GetHuman user ~LC from October 26th, 2017
Background on ~LC's case
GetHuman: ~LC - can you tell our other Shaw Communications customers when your case took place?
~LC: Yup. It was morning, on October 20th.
GetHuman: Did you reach out to Shaw Communications, and if so, how?
GetHuman: And which of these common Shaw Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~LC a list of common Shaw Communications problems)
~LC: "Change plan" was why I was trying to call.
~LC's review of Shaw Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Shaw Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LC: Left my number on the call back system after about *mins (thought I would try and wait it out). Received call back after about ** mins
GetHuman: Let's quantify your experience contacting Shaw Communications. On a scale of 1 to 5, how easy is it go get help on a Shaw Communications problem?
~LC: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LC: I'd give them a one out of five on communication.
GetHuman: And what about Shaw Communications's ability to quickly and effectively address your problem?
~LC: For that I would say five out of five.
GetHuman: And finally- any advice for other Shaw Communications customers?
~LC: Call them early in the day or late. Don't forget any personal or account information you might need for Shaw Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LC taken from his Shaw Communications customer service problem that occurred on October 20th, 2017.