SheetMusicPlus.com: I returned several Christmas books last year an...
A SheetMusicPlus.com customer review by GetHuman user ~slinton56 from November 25th, 2017
Background on ~slinton56's case
GetHuman: ~slinton56 - can you tell our other SheetMusicPlus.com customers when your case took place?
~slinton56: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to SheetMusicPlus.com, and if so, how?
GetHuman: And which of these common SheetMusicPlus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~slinton56 a list of common SheetMusicPlus.com problems)
~slinton56: "Complaint" was why I was trying to call.
~slinton56's review of SheetMusicPlus.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SheetMusicPlus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~slinton56: I returned several Christmas books last year and never got my money returned! My name is susan linton ***-***-****
GetHuman: Let's quantify your experience contacting SheetMusicPlus.com. On a scale of 1 to 5, how easy is it go get help on a SheetMusicPlus.com problem?
~slinton56: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~slinton56: I'd give them a four out of five on communication.
GetHuman: And what about SheetMusicPlus.com's ability to quickly and effectively address your problem?
~slinton56: For that I would say one out of five.
GetHuman: And finally- any advice for other SheetMusicPlus.com customers?
~slinton56: Call them early in the day or late. Don't forget any personal or account information you might need for SheetMusicPlus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~slinton56 taken from his SheetMusicPlus.com customer service problem that occurred on November 17th, 2017.
SheetMusicPlus.com
3.00 of 5 stars | 16 reviews
~slinton56's SheetMusicPlus.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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