Sherry-lehmann.com: Third call to track a gift I ordered by phone m...

A Sherry-lehmann.com customer review by GetHuman user GetHuman-355319 from November 11th, 2017

Background on GetHuman-355319's case

GetHuman: GetHuman-355319 - can you tell our other Sherry-lehmann.com customers when your case took place?
GetHuman-355319: Yes. It was morning, on November 6th.
GetHuman: Did you reach out to Sherry-lehmann.com, and if so, how?
GetHuman-355319: I used the 212-838-7500 number I found for on the GetHuman Sherry-lehmann.com customer phone number page I was on: Sherry-lehmann.com Customer Service Phone Number
GetHuman: And which of these common Sherry-lehmann.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-355319 a list of common Sherry-lehmann.com problems)
GetHuman-355319: "Make a purchase" was why I was trying to call.

GetHuman-355319's review of Sherry-lehmann.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Sherry-lehmann.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-355319: Third call to track a gift I ordered by phone more than one week ago and so far not received by the recipient. I have not seen the invoice copy as promised, and had to abandon my more than ** minute frustrating wait this morning to speak with the store manager.
GetHuman: Let's quantify your experience contacting Sherry-lehmann.com. On a scale of 1 to 5, how easy is it go get help on a Sherry-lehmann.com problem?
GetHuman-355319: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-355319: I'd give them a four out of five on communication.
GetHuman: And what about Sherry-lehmann.com's ability to quickly and effectively address your problem?
GetHuman-355319: For that I would say one out of five.
GetHuman: And finally- any advice for other Sherry-lehmann.com customers?
GetHuman-355319: Call them early in the day or late. Don't forget any personal or account information you might need for Sherry-lehmann.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-355319 taken from his Sherry-lehmann.com customer service problem that occurred on November 6th, 2017.

Sherry-lehmann.com

1.00 of 5 stars | 1 reviews

GetHuman-355319's Sherry-lehmann.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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