Shindigz.com: communication was excellent but I had purchased...
A Shindigz.com customer review by GetHuman user GetHuman-275354 from November 20th, 2017
Background on GetHuman-275354's case
GetHuman: GetHuman-275354 - can you tell our other Shindigz.com customers when your case took place?
GetHuman-275354: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Shindigz.com, and if so, how?
GetHuman: And which of these common Shindigz.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-275354 a list of common Shindigz.com problems)
GetHuman-275354: "Warranty claim" was why I was trying to call.
GetHuman-275354's review of Shindigz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shindigz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-275354: communication was excellent but I had purchased a large number of items & later received coupon for discounts when I was through ordering. Would like to have used the discounts on some of my orders.
GetHuman: Let's quantify your experience contacting Shindigz.com. On a scale of 1 to 5, how easy is it go get help on a Shindigz.com problem?
GetHuman-275354: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-275354: I'd give them a three out of five on communication.
GetHuman: And what about Shindigz.com's ability to quickly and effectively address your problem?
GetHuman-275354: For that I would say four out of five.
GetHuman: And finally- any advice for other Shindigz.com customers?
GetHuman-275354: Call them early in the day or late. Don't forget any personal or account information you might need for Shindigz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-275354 taken from his Shindigz.com customer service problem that occurred on November 15th, 2017.
Shindigz.com
3.00 of 5 stars | 2 reviews
GetHuman-275354's Shindigz.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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