Simple Mobile: calling this number is easier than calling the...
A Simple Mobile customer review by GetHuman user ~Im Good Now from November 3rd, 2017
Background on ~Im Good Now's case
GetHuman: ~Im Good Now - can you tell our other Simple Mobile customers when your case took place?
~Im Good Now: Sure. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Im Good Now a list of common Simple Mobile problems)
~Im Good Now: "Change Plan" was why I was trying to call.
~Im Good Now's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Im Good Now: calling this number is easier than calling the ***-***-**** number..quicker and sound more experienced..the others sound like they really are working out their home.
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~Im Good Now: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Im Good Now: I'd give them a two out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~Im Good Now: For that I would say five out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~Im Good Now: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Im Good Now taken from his Simple Mobile customer service problem that occurred on October 25th, 2017.