Singer Sewing Co.: I have tried for * days for customer service...
A Singer Sewing Co. customer review by GetHuman user ~kcleg from November 26th, 2017
Background on ~kcleg's case
GetHuman: ~kcleg - can you tell our other Singer Sewing Co. customers when your case took place?
~kcleg: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Singer Sewing Co., and if so, how?
GetHuman: And which of these common Singer Sewing Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~kcleg a list of common Singer Sewing Co. problems)
~kcleg: "Repairs" was why I was trying to call.
~kcleg's review of Singer Sewing Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Singer Sewing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kcleg: I have tried for * days for customer service to see about the machine that I sent back I would really like to know where the replacement might be and how I can recieve information about this product
GetHuman: Let's quantify your experience contacting Singer Sewing Co.. On a scale of 1 to 5, how easy is it go get help on a Singer Sewing Co. problem?
~kcleg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kcleg: I'd give them a one out of five on communication.
GetHuman: And what about Singer Sewing Co.'s ability to quickly and effectively address your problem?
~kcleg: For that I would say one out of five.
GetHuman: And finally- any advice for other Singer Sewing Co. customers?
~kcleg: Call them early in the day or late. Don't forget any personal or account information you might need for Singer Sewing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kcleg taken from his Singer Sewing Co. customer service problem that occurred on November 18th, 2017.