Sling TV: I just signed up for the free trial and cannot...
Background on GetHuman112050's case
GetHuman: GetHuman112050 - can you tell our other Sling TV customers when your case took place?
GetHuman112050: Yes I can. It was late at night, on December 5th.
GetHuman: Did you reach out to Sling TV, and if so, how?
GetHuman: And which of these common Sling TV customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman112050 a list of common Sling TV problems)
GetHuman112050: "Refund a Charge" was why I was trying to call.
GetHuman112050's review of Sling TV customer service
GetHuman: So how would you sum up your experience for GetHuman's Sling TV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman112050: I just signed up for the free trial and cannot plug my laptop into my TV and don't know how to download the app on my Samsung TV
GetHuman: Let's quantify your experience contacting Sling TV. On a scale of 1 to 5, how easy is it go get help on a Sling TV problem?
GetHuman112050: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman112050: I'd give them a five out of five on communication.
GetHuman: And what about Sling TV's ability to quickly and effectively address your problem?
GetHuman112050: For that I would say five out of five.
GetHuman: And finally- any advice for other Sling TV customers?
GetHuman112050: Call them early in the day or late. Don't forget any personal or account information you might need for Sling TV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman112050 taken from his Sling TV customer service problem that occurred on December 5th, 2017.
Sling TV
8.70 of 5 stars | 43 reviews
GetHuman112050's Sling TV Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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