Smoothie King: I placed my order for * Hulks. * vanilla * choc...
A Smoothie King customer review by GetHuman user ~CptHULK13 from November 22nd, 2017
Background on ~CptHULK13's case
GetHuman: ~CptHULK13 - can you tell our other Smoothie King customers when your case took place?
~CptHULK13: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Smoothie King, and if so, how?
GetHuman: And which of these common Smoothie King customer issues best describes the reason you wanted to talk to them?
(Shows ~CptHULK13 a list of common Smoothie King problems)
~CptHULK13: "Make a reservation" was why I was trying to call.
~CptHULK13's review of Smoothie King customer service
GetHuman: So how would you sum up your experience for GetHuman's Smoothie King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CptHULK13: I placed my order for * Hulks. * vanilla * chocolate add peanut butter and caffeine charge to both. I paid the $** what ever and only received * of my smoothies. I went in to get my second and the girl looked at me with a blank face and asked "do you have a receipt?" Since the girl at the window just swiped my card and handed it back to me I didn't get a receipt. In a nut shell I didn't get my second smoothie and I payed for it. I am highly furious over this and the down right poor customer service at your location at **** manatee ave w Bradenton FL *****. I mean come on I was just there seconds prior and it was like the girls had amnesia. I will never go back to them or any other smoothie king. Good bye.
GetHuman: Let's quantify your experience contacting Smoothie King. On a scale of 1 to 5, how easy is it go get help on a Smoothie King problem?
~CptHULK13: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CptHULK13: I'd give them a two out of five on communication.
GetHuman: And what about Smoothie King's ability to quickly and effectively address your problem?
~CptHULK13: For that I would say one out of five.
GetHuman: And finally- any advice for other Smoothie King customers?
~CptHULK13: Call them early in the day or late. Don't forget any personal or account information you might need for Smoothie King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CptHULK13 taken from his Smoothie King customer service problem that occurred on November 14th, 2017.
Smoothie King
1.00 of 5 stars | 6 reviews
~CptHULK13's Smoothie King Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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