South Carolina Electric & Gas Co: This is great! Put me directly through to custo...
A South Carolina Electric & Gas Co customer review by GetHuman user ~customer from November 11th, 2017
Background on ~customer's case
GetHuman: ~customer - can you tell our other South Carolina Electric & Gas Co customers when your case took place?
~customer: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to South Carolina Electric & Gas Co, and if so, how?
GetHuman: And which of these common South Carolina Electric & Gas Co customer issues best describes the reason you wanted to talk to them?
(Shows ~customer a list of common South Carolina Electric & Gas Co problems)
~customer: "Lower my bill" was why I was trying to call.
~customer's review of South Carolina Electric & Gas Co customer service
GetHuman: So how would you sum up your experience for GetHuman's South Carolina Electric & Gas Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customer: This is great! Put me directly through to customer service rep. (Otherwise, SCEG has a huge voice system that is frustrating.)
GetHuman: Let's quantify your experience contacting South Carolina Electric & Gas Co. On a scale of 1 to 5, how easy is it go get help on a South Carolina Electric & Gas Co problem?
~customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customer: I'd give them a four out of five on communication.
GetHuman: And what about South Carolina Electric & Gas Co's ability to quickly and effectively address your problem?
~customer: For that I would say three out of five.
GetHuman: And finally- any advice for other South Carolina Electric & Gas Co customers?
~customer: Call them early in the day or late. Don't forget any personal or account information you might need for South Carolina Electric & Gas Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customer taken from his South Carolina Electric & Gas Co customer service problem that occurred on November 8th, 2017.
South Carolina Electric & Gas Co
1.00 of 5 stars | 9 reviews
~customer's South Carolina Electric & Gas Co Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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