Southern Living Magazine: It is really bad when it is so hard to do a sim...
A Southern Living Magazine customer review by GetHuman user ~Eileen Stead from November 13th, 2017
Background on ~Eileen Stead's case
GetHuman: ~Eileen Stead - can you tell our other Southern Living Magazine customers when your case took place?
~Eileen Stead: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Southern Living Magazine, and if so, how?
GetHuman: And which of these common Southern Living Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Eileen Stead a list of common Southern Living Magazine problems)
~Eileen Stead: "None of those really matches why I wanted to call Southern Living Magazine that day." was why I was trying to call.
~Eileen Stead's review of Southern Living Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern Living Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eileen Stead: It is really bad when it is so hard to do a simple address change when you need to have a temporary address for * to * months and then change back to subscription address. It never used to be this complicated. Would help if person I talked to spoke plain English instead of as a second language
GetHuman: Let's quantify your experience contacting Southern Living Magazine. On a scale of 1 to 5, how easy is it go get help on a Southern Living Magazine problem?
~Eileen Stead: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eileen Stead: I'd give them a five out of five on communication.
GetHuman: And what about Southern Living Magazine's ability to quickly and effectively address your problem?
~Eileen Stead: For that I would say five out of five.
GetHuman: And finally- any advice for other Southern Living Magazine customers?
~Eileen Stead: Call them early in the day or late. Don't forget any personal or account information you might need for Southern Living Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eileen Stead taken from his Southern Living Magazine customer service problem that occurred on November 5th, 2017.