Southern Living Magazine: Terrible policy to not be able to cancel mom's...
A Southern Living Magazine customer review by GetHuman user ~Enoch Morris from November 14th, 2017
Background on ~Enoch Morris's case
GetHuman: ~Enoch Morris - can you tell our other Southern Living Magazine customers when your case took place?
~Enoch Morris: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Southern Living Magazine, and if so, how?
GetHuman: And which of these common Southern Living Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Enoch Morris a list of common Southern Living Magazine problems)
~Enoch Morris: "None of those really matches why I wanted to call Southern Living Magazine that day." was why I was trying to call.
~Enoch Morris's review of Southern Living Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Southern Living Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Enoch Morris: Terrible policy to not be able to cancel mom's subscription and add the difference to my wifes. bad policy!!!
GetHuman: Let's quantify your experience contacting Southern Living Magazine. On a scale of 1 to 5, how easy is it go get help on a Southern Living Magazine problem?
~Enoch Morris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Enoch Morris: I'd give them a five out of five on communication.
GetHuman: And what about Southern Living Magazine's ability to quickly and effectively address your problem?
~Enoch Morris: For that I would say three out of five.
GetHuman: And finally- any advice for other Southern Living Magazine customers?
~Enoch Morris: Call them early in the day or late. Don't forget any personal or account information you might need for Southern Living Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Enoch Morris taken from his Southern Living Magazine customer service problem that occurred on November 4th, 2017.