Southwest Gas - Central Arizona: I got no resolution as to why my gas bill went...
A Southwest Gas - Central Arizona customer review by GetHuman user ~Judie Russell from November 25th, 2017
Background on ~Judie Russell's case
GetHuman: ~Judie Russell - can you tell our other Southwest Gas - Central Arizona customers when your case took place?
~Judie Russell: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Southwest Gas - Central Arizona, and if so, how?
GetHuman: And which of these common Southwest Gas - Central Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~Judie Russell a list of common Southwest Gas - Central Arizona problems)
~Judie Russell: "Lower my bill" was why I was trying to call.
~Judie Russell's review of Southwest Gas - Central Arizona customer service
GetHuman: So how would you sum up your experience for GetHuman's Southwest Gas - Central Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judie Russell: I got no resolution as to why my gas bill went from ** therms last year to ** therms this year. very frustrated.
GetHuman: Let's quantify your experience contacting Southwest Gas - Central Arizona. On a scale of 1 to 5, how easy is it go get help on a Southwest Gas - Central Arizona problem?
~Judie Russell: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judie Russell: I'd give them a one out of five on communication.
GetHuman: And what about Southwest Gas - Central Arizona's ability to quickly and effectively address your problem?
~Judie Russell: For that I would say four out of five.
GetHuman: And finally- any advice for other Southwest Gas - Central Arizona customers?
~Judie Russell: Call them early in the day or late. Don't forget any personal or account information you might need for Southwest Gas - Central Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judie Russell taken from his Southwest Gas - Central Arizona customer service problem that occurred on November 21st, 2017.
Southwest Gas - Central Arizona
2.00 of 5 stars | 7 reviews
~Judie Russell's Southwest Gas - Central Arizona Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Southwest Gas - Central Arizona, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Southwest Gas - Central Arizona in any way.