Speedway: Won't sell me cigarettes on my speedy merchandi...
A Speedway customer review by GetHuman user GetHuman-olgster from December 3rd, 2017
Background on GetHuman-olgster's case
GetHuman: GetHuman-olgster - can you tell our other Speedway customers when your case took place?
GetHuman-olgster: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Speedway, and if so, how?
GetHuman: And which of these common Speedway customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-olgster a list of common Speedway problems)
GetHuman-olgster: "None of those really matches why I wanted to call Speedway that day." was why I was trying to call.
GetHuman-olgster's review of Speedway customer service
GetHuman: So how would you sum up your experience for GetHuman's Speedway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-olgster: Won't sell me cigarettes on my speedy merchandise card
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-olgster: Website says food and merchandise good for cigarettes and alcohol too, before I downloaded the card I even called customer support to make sure!
GetHuman: Let's quantify your experience contacting Speedway. On a scale of 1 to 5, how easy is it go get help on a Speedway problem?
GetHuman-olgster: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-olgster: I'd give them a three out of five on communication.
GetHuman: And what about Speedway's ability to quickly and effectively address your problem?
GetHuman-olgster: For that I would say five out of five.
GetHuman: And finally- any advice for other Speedway customers?
GetHuman-olgster: Call them early in the day or late. Don't forget any personal or account information you might need for Speedway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-olgster taken from his Speedway customer service problem that occurred on November 24th, 2017.
Speedway
2.50 of 5 stars | 13 reviews
GetHuman-olgster's Speedway Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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