Spencer's: They gave me advice on how to fix the problem o...
A Spencer's customer review by GetHuman user GetHuman-285554 from November 26th, 2017
Background on GetHuman-285554's case
GetHuman: GetHuman-285554 - can you tell our other Spencer's customers when your case took place?
GetHuman-285554: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Spencer's, and if so, how?
GetHuman: And which of these common Spencer's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-285554 a list of common Spencer's problems)
GetHuman-285554: "Warranty claim" was why I was trying to call.
GetHuman-285554's review of Spencer's customer service
GetHuman: So how would you sum up your experience for GetHuman's Spencer's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-285554: They gave me advice on how to fix the problem on my own and it still doesn't work. They didn't help me fix anything and now the offices are closed. It's only *:** but i guess it's to be helped
GetHuman: Let's quantify your experience contacting Spencer's. On a scale of 1 to 5, how easy is it go get help on a Spencer's problem?
GetHuman-285554: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-285554: I'd give them a two out of five on communication.
GetHuman: And what about Spencer's's ability to quickly and effectively address your problem?
GetHuman-285554: For that I would say one out of five.
GetHuman: And finally- any advice for other Spencer's customers?
GetHuman-285554: Call them early in the day or late. Don't forget any personal or account information you might need for Spencer's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-285554 taken from his Spencer's customer service problem that occurred on November 18th, 2017.
Spencer's
2.00 of 5 stars | 4 reviews
GetHuman-285554's Spencer's Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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