Spirit Air: I'm new to SpiritAir and thought that I'd try t...

A Spirit Air customer review by GetHuman user ~What About Me? from November 8th, 2017

Background on ~What About Me?'s case

GetHuman: ~What About Me? - can you tell our other Spirit Air customers when your case took place?
~What About Me?: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to Spirit Air, and if so, how?
~What About Me?: I used the 855-728-3555 number I found for on the GetHuman Spirit Air customer phone number page I was on: Spirit Air Customer Service Phone Number
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~What About Me? a list of common Spirit Air problems)
~What About Me?: "Complaint" was why I was trying to call.

~What About Me?'s review of Spirit Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~What About Me?: I'm new to SpiritAir and thought that I'd try them. Bad Choice.. You can not contact Customer Support Apperently Spirit Air has no US Bassed Customer Service or a Customer Service Contact Number. To add insult to injury when you do finially get someione on the phone they speak broken English "polite" but after * attempts same results. The system is one big LOOP! Spirit Air *****.. Spirit Air dosent CARE!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~What About Me?: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~What About Me?: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~What About Me?: For that I would say two out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~What About Me?: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~What About Me? taken from his Spirit Air customer service problem that occurred on November 1st, 2017.

Spirit Air

1.52 of 5 stars | 1091 reviews

~What About Me?'s Spirit Air Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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