Spirit Air: I need to change my passwords a spirit changed...
A Spirit Air customer review by GetHuman user ~Carole Lightbody from November 26th, 2017
Background on ~Carole Lightbody's case
GetHuman: ~Carole Lightbody - can you tell our other Spirit Air customers when your case took place?
~Carole Lightbody: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Carole Lightbody a list of common Spirit Air problems)
~Carole Lightbody: "Flight Inquiry" was why I was trying to call.
~Carole Lightbody's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carole Lightbody: I need to change my passwords a spirit changed then on us without our approval, and also wanted to book a reservation, but cannot get anyone
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Carole Lightbody: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carole Lightbody: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Carole Lightbody: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Carole Lightbody: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carole Lightbody taken from his Spirit Air customer service problem that occurred on November 21st, 2017.