Spirit Air: I was to receive credit for * bags to my credit...
A Spirit Air customer review by GetHuman user ~Barbara Cady from November 21st, 2017
Background on ~Barbara Cady 's case
GetHuman: ~Barbara Cady - can you tell our other Spirit Air customers when your case took place?
~Barbara Cady : Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara Cady a list of common Spirit Air problems)
~Barbara Cady : "Cancel flight" was why I was trying to call.
~Barbara Cady 's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara Cady : I was to receive credit for * bags to my credit card on feb * **** as of this date I have not received it yet on my card. Total $**
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Barbara Cady : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara Cady : I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Barbara Cady : For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Barbara Cady : Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara Cady taken from his Spirit Air customer service problem that occurred on November 12th, 2017.