Spirit Air: Me dejan esperando para hablar en espa****ol m...

A Spirit Air customer review by GetHuman user ~Ricardo perez from November 16th, 2017

Background on ~Ricardo perez 's case

GetHuman: ~Ricardo perez - can you tell our other Spirit Air customers when your case took place?
~Ricardo perez : Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
~Ricardo perez : I used the 855-728-3555 number I found for on the GetHuman Spirit Air customer phone number page I was on: Spirit Air Customer Service Phone Number
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Ricardo perez a list of common Spirit Air problems)
~Ricardo perez : "Special Request" was why I was trying to call.

~Ricardo perez 's review of Spirit Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ricardo perez : Me dejan esperando para hablar en espa****ol mas de ** minuto y no sucede nada van * llamadas y lo mismo
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Ricardo perez : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ricardo perez : I'd give them a four out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Ricardo perez : For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Ricardo perez : Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ricardo perez taken from his Spirit Air customer service problem that occurred on November 11th, 2017.

Spirit Air

1.52 of 5 stars | 1091 reviews

~Ricardo perez 's Spirit Air Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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