Spirit Air: Necesito se me regrese el dinero por pago de pa...
A Spirit Air customer review by GetHuman user ~Tomasita Carreras from November 24th, 2017
Background on ~Tomasita Carreras's case
GetHuman: ~Tomasita Carreras - can you tell our other Spirit Air customers when your case took place?
~Tomasita Carreras: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Tomasita Carreras a list of common Spirit Air problems)
~Tomasita Carreras: "Overcharge/Strange charge" was why I was trying to call.
~Tomasita Carreras's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tomasita Carreras: Necesito se me regrese el dinero por pago de pasaje ya que no complete el proceso debido a que la tarifa estaba agotada, a****n as**** me cargaron el costo del pasaje a mi cuenta de banco. Llevo varios d****as tratando de comunicarme y es imposible.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Tomasita Carreras: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tomasita Carreras: I'd give them a four out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Tomasita Carreras: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Tomasita Carreras: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tomasita Carreras taken from his Spirit Air customer service problem that occurred on November 18th, 2017.