Spirit Air: No one could or would provide the telephone num...
A Spirit Air customer review by GetHuman user ~Jeff Heston from November 6th, 2017
Background on ~Jeff Heston's case
GetHuman: ~Jeff Heston - can you tell our other Spirit Air customers when your case took place?
~Jeff Heston: Yup. It was evening, on October 29th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeff Heston a list of common Spirit Air problems)
~Jeff Heston: "Cancel flight" was why I was trying to call.
~Jeff Heston's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeff Heston: No one could or would provide the telephone number for the Spirit Airline's baggage claim office at the Tampa Airport. Seems no on in the corporate office has that number eiher.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Jeff Heston: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeff Heston: I'd give them a two out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Jeff Heston: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Jeff Heston: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeff Heston taken from his Spirit Air customer service problem that occurred on October 29th, 2017.