Spirit Air: This airline has the worst customer service rep...
A Spirit Air customer review by GetHuman user ~No Professionalism By Spirit from November 21st, 2017
Background on ~No Professionalism By Spirit's case
GetHuman: ~No Professionalism By Spirit - can you tell our other Spirit Air customers when your case took place?
~No Professionalism By Spirit: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~No Professionalism By Spirit a list of common Spirit Air problems)
~No Professionalism By Spirit: "Frequent flyer program" was why I was trying to call.
~No Professionalism By Spirit's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No Professionalism By Spirit: This airline has the worst customer service representatives I have ever had to deal with. They tried to ***** me over so bad that I filed a complaint with the BBB I hope everyone who reads this will file too.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~No Professionalism By Spirit: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No Professionalism By Spirit: I'd give them a three out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~No Professionalism By Spirit: For that I would say two out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~No Professionalism By Spirit: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No Professionalism By Spirit taken from his Spirit Air customer service problem that occurred on November 18th, 2017.