Spirit Air: This is the worst airline that practically has...
A Spirit Air customer review by GetHuman user ~disgusted spirit customer from November 17th, 2017
Background on ~disgusted spirit customer's case
GetHuman: ~disgusted spirit customer - can you tell our other Spirit Air customers when your case took place?
~disgusted spirit customer: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted spirit customer a list of common Spirit Air problems)
~disgusted spirit customer: "Update Reservation" was why I was trying to call.
~disgusted spirit customer's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted spirit customer: This is the worst airline that practically has no customer service. When you do get someone to talk to they are from a foreign country that do not answer the problem.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~disgusted spirit customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted spirit customer: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~disgusted spirit customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~disgusted spirit customer: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted spirit customer taken from his Spirit Air customer service problem that occurred on November 9th, 2017.