Spirit Air: i was never able to reach a live person. they h...
A Spirit Air customer review by GetHuman user ~piss off traveler from November 18th, 2017
Background on ~piss off traveler's case
GetHuman: ~piss off traveler - can you tell our other Spirit Air customers when your case took place?
~piss off traveler: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~piss off traveler a list of common Spirit Air problems)
~piss off traveler: "Complaint" was why I was trying to call.
~piss off traveler's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~piss off traveler: i was never able to reach a live person. they hang up on me after more than ** minutes and so many options to entered.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~piss off traveler: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~piss off traveler: I'd give them a three out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~piss off traveler: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~piss off traveler: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~piss off traveler taken from his Spirit Air customer service problem that occurred on November 11th, 2017.