Spirit Air: still on hold listening to lies about how impor...
A Spirit Air customer review by GetHuman user ~DISAPPOINTED BY LIES from November 16th, 2017
Background on ~DISAPPOINTED BY LIES's case
GetHuman: ~DISAPPOINTED BY LIES - can you tell our other Spirit Air customers when your case took place?
~DISAPPOINTED BY LIES: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~DISAPPOINTED BY LIES a list of common Spirit Air problems)
~DISAPPOINTED BY LIES: "Baggage problem" was why I was trying to call.
~DISAPPOINTED BY LIES's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DISAPPOINTED BY LIES: still on hold listening to lies about how important the customer is and how they will be right with you. "We wii be right back with you" LIES- the worst experience ever
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~DISAPPOINTED BY LIES: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DISAPPOINTED BY LIES: I'd give them a two out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~DISAPPOINTED BY LIES: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~DISAPPOINTED BY LIES: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DISAPPOINTED BY LIES taken from his Spirit Air customer service problem that occurred on November 13th, 2017.