Spirit Air: still trying to get ahold of someone. I think...
A Spirit Air customer review by GetHuman user ~NEVER FLY AGAIN WITH SPIRIT from November 18th, 2017
Background on ~NEVER FLY AGAIN WITH SPIRIT's case
GetHuman: ~NEVER FLY AGAIN WITH SPIRIT - can you tell our other Spirit Air customers when your case took place?
~NEVER FLY AGAIN WITH SPIRIT: Sure. It was late at night, on November 8th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~NEVER FLY AGAIN WITH SPIRIT a list of common Spirit Air problems)
~NEVER FLY AGAIN WITH SPIRIT: "Frequent flyer program" was why I was trying to call.
~NEVER FLY AGAIN WITH SPIRIT's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NEVER FLY AGAIN WITH SPIRIT: still trying to get ahold of someone. I think its faster sending them a smoke signal then to wait to speak with someone. HORRIBLE!!!!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~NEVER FLY AGAIN WITH SPIRIT: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NEVER FLY AGAIN WITH SPIRIT: I'd give them a three out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~NEVER FLY AGAIN WITH SPIRIT: For that I would say four out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~NEVER FLY AGAIN WITH SPIRIT: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NEVER FLY AGAIN WITH SPIRIT taken from his Spirit Air customer service problem that occurred on November 8th, 2017.