Spirithalloween.com: Says to wait * minutes to be answered. Has had...

A Spirithalloween.com customer review by GetHuman user ~Pissed_dude from November 19th, 2017

Background on ~Pissed_dude's case

GetHuman: ~Pissed_dude - can you tell our other Spirithalloween.com customers when your case took place?
~Pissed_dude: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Spirithalloween.com, and if so, how?
~Pissed_dude: I used the 866-586-0155 number I found for on the GetHuman Spirithalloween.com customer phone number page I was on: Spirithalloween.com Customer Service Phone Number
GetHuman: And which of these common Spirithalloween.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed_dude a list of common Spirithalloween.com problems)
~Pissed_dude: "Change order" was why I was trying to call.

~Pissed_dude's review of Spirithalloween.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Spirithalloween.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed_dude: Says to wait * minutes to be answered. Has had me on hold for * hours now. No answer to email service either.
GetHuman: Let's quantify your experience contacting Spirithalloween.com. On a scale of 1 to 5, how easy is it go get help on a Spirithalloween.com problem?
~Pissed_dude: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed_dude: I'd give them a five out of five on communication.
GetHuman: And what about Spirithalloween.com's ability to quickly and effectively address your problem?
~Pissed_dude: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirithalloween.com customers?
~Pissed_dude: Call them early in the day or late. Don't forget any personal or account information you might need for Spirithalloween.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed_dude taken from his Spirithalloween.com customer service problem that occurred on November 15th, 2017.

Spirithalloween.com

5.00 of 5 stars | 16 reviews

~Pissed_dude's Spirithalloween.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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