Spokeo: I didn't try to get a refund. It's not worth t...
A Spokeo customer review by GetHuman user GetHuman-305208 from November 19th, 2017
Background on GetHuman-305208's case
GetHuman: GetHuman-305208 - can you tell our other Spokeo customers when your case took place?
GetHuman-305208: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Spokeo, and if so, how?
GetHuman: And which of these common Spokeo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-305208 a list of common Spokeo problems)
GetHuman-305208: "Update account information" was why I was trying to call.
GetHuman-305208's review of Spokeo customer service
GetHuman: So how would you sum up your experience for GetHuman's Spokeo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-305208: I didn't try to get a refund. It's not worth the hassle. I just wanted it stopped, and that was fairly easy.
GetHuman: Let's quantify your experience contacting Spokeo. On a scale of 1 to 5, how easy is it go get help on a Spokeo problem?
GetHuman-305208: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-305208: I'd give them a three out of five on communication.
GetHuman: And what about Spokeo's ability to quickly and effectively address your problem?
GetHuman-305208: For that I would say four out of five.
GetHuman: And finally- any advice for other Spokeo customers?
GetHuman-305208: Call them early in the day or late. Don't forget any personal or account information you might need for Spokeo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-305208 taken from his Spokeo customer service problem that occurred on November 15th, 2017.