Spokeo: i just payed for a trail and it wont give me th...
A Spokeo customer review by GetHuman user ~mad from November 14th, 2017
Background on ~mad's case
GetHuman: ~mad - can you tell our other Spokeo customers when your case took place?
~mad: Sure. It was evening, on November 11th.
GetHuman: Did you reach out to Spokeo, and if so, how?
GetHuman: And which of these common Spokeo customer issues best describes the reason you wanted to talk to them?
(Shows ~mad a list of common Spokeo problems)
~mad: "Technical support" was why I was trying to call.
~mad's review of Spokeo customer service
GetHuman: So how would you sum up your experience for GetHuman's Spokeo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad: i just payed for a trail and it wont give me the information i paid for i would like a call back i feel i was tricked i have a conformation sent to my email *****@***.com
GetHuman: Let's quantify your experience contacting Spokeo. On a scale of 1 to 5, how easy is it go get help on a Spokeo problem?
~mad: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad: I'd give them a two out of five on communication.
GetHuman: And what about Spokeo's ability to quickly and effectively address your problem?
~mad: For that I would say one out of five.
GetHuman: And finally- any advice for other Spokeo customers?
~mad: Call them early in the day or late. Don't forget any personal or account information you might need for Spokeo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad taken from his Spokeo customer service problem that occurred on November 11th, 2017.