Sprint Corporate Care: I had * representative imply I go to T mobile a...
A Sprint Corporate Care customer review by GetHuman user ~Who cares? from November 26th, 2017
Background on ~Who cares?'s case
GetHuman: ~Who cares? - can you tell our other Sprint Corporate Care customers when your case took place?
~Who cares?: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Who cares? a list of common Sprint Corporate Care problems)
~Who cares?: "Warranty Claim" was why I was trying to call.
~Who cares?'s review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Who cares?: I had * representative imply I go to T mobile and hang up the phone while I was in the middle of talking. I then was transferred to a representative that was rude, matter of fact and made no effort to retain my business, in fact, made it clear that I was not a valued type of customer.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Who cares?: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Who cares?: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Who cares?: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Who cares?: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Who cares? taken from his Sprint Corporate Care customer service problem that occurred on November 17th, 2017.