Sprint: A woman by the name of Indira was very helpful...
A Sprint customer review by GetHuman user ~kept this customer from November 27th, 2017
Background on ~kept this customer's case
GetHuman: ~kept this customer - can you tell our other Sprint customers when your case took place?
~kept this customer: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~kept this customer a list of common Sprint problems)
~kept this customer: "Make a purchase" was why I was trying to call.
~kept this customer's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kept this customer: A woman by the name of Indira was very helpful and patient!! When she needed to put me on hold, she came back on to let me know she would be right back!
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~kept this customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kept this customer: I'd give them a five out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~kept this customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint customers?
~kept this customer: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kept this customer taken from his Sprint customer service problem that occurred on November 22nd, 2017.